IT Change & Transition Manager

IT Change & Transition Manager

Location: Swindon

Salary: c.50K basic salary

Core purpose of the role is to take responsibility for ensuring that Change Policy, Process and Procedure is followed to a high standard.

 

Key Responsibilities:

• Running Technical Assessment meeting and the CAB.

• Monitor change process effectiveness and efficiency by producing management reports and analysis.

• Follow up on on any change related operational risks, looking at lessons learnt to improve the change process.

• Maintain service catalogue, making sure that each key area is evaluated, authorised and added to service catalogue.

 

What we’re looking for:

• Proven experience implementing Service Transition processes based on best practice.

• ITIL Foundation V3 is preferred.

• In-depth knowledge of service management

• Understanding of IT Support and how new services environment, preferable.

 

For more information about this opportunity please contact:

tom @ jiyuconsulting. co .uk

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