IT Systems Trainer

Our South West (Swindon, Bath, Bristol) client is looking to add a proven IT Systems Trainer to their team.

As an IT Systems Trainer, you’ll design and deliver high-quality training sessions on a variety of internal software systems. You’ll play a crucial role in onboarding new employees, upskilling existing staff, and helping teams adapt to system upgrades and rollouts.

Role remit:

• Deliver engaging training sessions (in-person and virtual) on internal IT systems and applications.
• Develop training materials, manuals, and guides tailored to diverse learner needs.
• Conduct needs assessments to identify knowledge gaps and create targeted learning solutions.
• Collaborate with IT, HR, and departmental managers to ensure training aligns with business needs.
• Monitor and evaluate training effectiveness and adapt programs accordingly.
• Provide one-on-one support and coaching to employees as needed.

Your background:

• Proven experience as a trainer in IT systems or similar role.
• Strong knowledge of software systems, e.g., Microsoft 365, SAP, Salesforce, bespoke CRM.
• Excellent communication and presentation skills.
• Experience creating training content and delivering to both technical and non-technical audiences.
• Ability to adapt to different learning styles and levels of tech proficiency.

For more information on this IT Systems Trainer position please contact pete@jiyuconsulting.co.uk

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