Service Excellence Development Manager

Service Excellence Development Manager – £80,000 to £90,000 – Hybrid Working (2/3 days in the office)

 

We are looking for a candidate with strong people skills and a desire to drive change to deliver value to the business and have a passion for technology and delivering excellent service. Your responsibilities would be to manage the day-to-day development and delivery of multi-platform workstreams within the Service Excellence area, to ensure colleagues can provide the best possible service to our customers. We are looking for someone to ensure colleagues have access to efficient technology solutions that are uniquely tailored to the services we provide; our customer will enjoy an unrivalled personal service.

 

The perfect candidate will have the listed experience/qualifications:

• Experience managing the delivery of business facing IT platform services
• Previous experience working as a Product or Development Manager or a similar leadership role
• Building and Leading technology teams to deliver excellent levels of service
• Worked closely with Director/C-level stakeholders
• Experience of applying Agile delivery (e.g. SCRUM) technologies
• Strong understanding of Microsoft technical stack: Dynamics 365, Power Platform and Azure cloud computing service

For more information, please do get in touch with me on (phone number removed) or josh @ jiyu consulting . co . uk

Service Excellence Development Manager – £80,000 to £90,000 – Hybrid Working (2/3 days in the office)

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