IT Service Desk Engineer

IT Service Desk Engineer  – Swindon/Wiltshire/Oxfordshire – £26,000 to £32,000

We’re partnering with a growing tech consultancy in Swindon/Wiltshire that’s searching for an ambitious IT Service Desk Engineer.

The shift pattern is 4 on 4 off, covering days and nights.

What You’ll Be Doing

• Delivering confident 1st/2nd line support across a busy, enterprise‑level environment
• Owning incidents from start to finish and driving quick, effective resolutions
• Playing a key role in improving processes, service quality, and team performance

What You Bring

• Experienced in supporting Windows OS and Microsoft 365
• Familiarity with enterprise tools like Teams and SharePoint
• Confident with Active Directory, user admin, and group policies
• Networking fundamentals (DNS, DHCP, TCP/IP) a plus
• Hands‑on experience with ServiceNow, Jira Service Management, or similar ITSM platforms

Why You’ll Love This Role

• A real chance to develop within a tech centric organization
• A supportive team that wants you to grow and succeed
• Hybrid working
• Training, development, and exposure to enterprise‑level tech

If you’re a motivated Service Desk Analyst/Engineer who wants that next step please get in touch.

Please contact pete@jiyupeople.co.uk

IT Service Desk Engineer – Swindon – £26,000 to £32,000

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