IT Support Analyst

IT Support Analyst – Swindon – £25,000 to £35,000

Swindon/Wiltshire company are looking to add an IT Support Analyst to their team.  A growing organisation you will assist the internal team and clients with IT operational support issues.

This opportunity is offered with training and will build on your 1st and 2nd line support experience.  Ensuring all IT related systems and related infrastructure are operating efficiently you will play a pivotal role in assisting in the organisations technical journey.

Key Responsibilities:

• Provide first and second-line support to internal teams and external clients.
• Troubleshoot hardware, software, and network issues.
• Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
• Work across Active Directory, Office 365, Azure etc.
• Monitor and maintain IT infrastructure, including servers, networks, and security systems.
• Assist in the implementation of new technology.
• Stay up-to-date with the latest technology trends and advancements to ensure the organization remains at the forefront of technology.

Qualifications and Skills:

• Experience as an IT Support Analyst, Technical Support Engineer, or similar role.
• Knowledge of Windows operating systems.
• Proficient in supporting Microsoft Office 365 and related applications.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills with the ability to explain technical concepts to non-technical users.
• Full UK diving licence.

For more information on this Swindon/Wiltshire based role please contact pete@jiyuconsulting.co.uk

IT Support Analyst – Swindon/Wiltshire – £25,000 to £35,000